CMC revolves around a set of core values that are incorporated into our internal structure and management.

Core Values
Mission Statement

Credit Management Company exists to provide world class customer experience, unmatched value to our clients, and a growth-driven environment for our employees.

Credit Management Company, headquartered in Pittsburgh, PA, has been providing full-service accounts receivable and collection management programs across several industry segments since 1966. Our clients reside in the healthcare, government, education, and consumer industry sectors. All have benefited from either our standard or customized outsourcing programs to improve their bottom line.

Working with some of the most influential players in the industry, we are proud of the partnerships we have cultivated over the years. Each business relationship is approached in a collaborative style, always listening and responding to our clients' needs and working together to find the best solutions possible.

Our Services

Our customized outsourcing processes deliver solutions that will accelerate cash flow, lower operating expenses, reduce customer delinquency, and improve customer care and support.

First Party Early Out

With a highly trained staff, we’ll get your outstanding receivables into your hands as quickly as possible.

Bad Debt Recovery

A simple, yet effective solution to your debt recovery challenges.

Denials Management

CMC offers best-in-class denials management services.

Our Leadership

Our emphasis on client service is exemplified by the ethics and integrity of our senior management staff, positioning Credit Management Company (CMC) as one of the most recommended agencies in the industry. With nearly a century of combined experience, this team has not only defined who CMC is, but how we will continue to evolve.

Each team member is accessible to you, ensuring that you will experience an efficient and managed process. Open communication and a teamwork approach is a philosophy we endorse. Listening and responding to our clients is the premise that CMC was built upon, and we guarantee you will find our partnership beneficial and profitable.


Joel McKiernan

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Robin Prince

Vice President of Operations
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Jessica Fritz

Vice President, Human Resources
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Connie Wade

Director of Client Services
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Ryan Hassen

Compliance Officer
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Dawn Vs. 2

Dawn Nix

Director of Information Systems
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