The Credit Management Company Code of Ethics is one way we put our values into action.
- Respect – CMC employees continuously demonstrate a high level of respect for all customers, clients, co-workers, and company leadership. Treat fairly all persons and never engage in acts of discrimination based on race, religion, gender, disability, age, national origin, sexual orientation, gender identity, or gender expression; assist colleagues in their professional development; and support them in following this code of ethics.
- Patience – CMC employees are generous with their expertise and knowledge. Patience provides room to take a step back and better understand circumstances, and therefore thrive and meet objectives that benefit us all. Patience also creates a better work environment, as it prevents terseness and builds trust by facilitating understanding and collaboration, allowing time for mistakes to be corrected or actions to be improved.
- Integrity - Honesty in the workplace creates an environment of trust, compassion, and teamwork. CMC employees always strive to maintain integrity by being honest and realistic in all encounters with all individuals. Employees’ operations are guided by the policies and procedures that CMC has carefully constructed to manage employee actions and behavior.
- Accountability – All CMC employees are responsible for their actions, behaviors, performance and decisions. They are expected to take initiative and do the right thing for the company. By taking responsibility for results, trust is formed. Our business can only achieve optimum performance when co-workers trust each other to do the right thing and do what they say they will do. Accountability lets us avoid the assumption that anything is someone else’s responsibility.
- Empathy – Empathetic employees demonstrate deep respect for co-workers and customers and show that they really do care. By spending more time listening than talking, CMC employees are able to understand the difficulties others face. Our active listening allows clients and customers to be heard, recognized, and understood.
“I enjoy that I get to learn so much everyday about an ever-changing industry. I love my co-workers - they're more like a family than just people I work with...and the FOOD DAYS!"
Nick, Patient Account Representative
With CMC for 5 Years
“CMC is committed to continual growth, providing excellent customer service to their consumers, and providing a positive workplace environment for their employees. I truly enjoy being a part of CMC."
Anna, Quality Assurance Analyst
With CMC for 3 Years
“I love that we have a culture of continuous improvement and positive values. The teamwork really speaks for itself and is what makes CMC such a great place to work."
Shelby, Human Resources Generalist
With CMC for 1 year
