Connie has over 30 years of experience in collections, client service, and medical billing and has been with CMC for nearly 30 years. As the Director of Client Services, her primary responsibility is to guarantee total client satisfaction and forge strong business relationships with our partners. Having a very meticulous, hands-on approach, Connie’s team works with our clients to resolve any account topics concerning debtors. This entails an array of functions including handling statement issues, debtor disputes, checking account balances, and accessing clients’ billing information via on-line admission. Ensuring total client satisfaction, she communicates with our business partners on a regular basis in a prompt, professional manner.