CMC revolves around a set of core values that are incorporated into our internal structure and management.

Core Values
Mission Statement

Credit Management Company exists to provide world class customer experience, unmatched value to our clients, and a growth-driven environment for our employees.

Credit Management Company, headquartered in Pittsburgh, PA, has been providing full-service accounts receivable and collection management programs across several industry segments since 1966. Our clients reside in the healthcare, government, education, and consumer industry sectors. All have benefited from either our standard or customized outsourcing programs to improve their bottom line.

Working with some of the most influential players in the industry, we are proud of the partnerships we have cultivated over the years. Each business relationship is approached in a collaborative style, always listening and responding to our clients' needs and working together to find the best solutions possible.

Our Services

Our customized outsourcing processes deliver solutions that will accelerate cash flow, lower operating expenses, reduce customer delinquency, and improve customer care and support.

First Party Early Out

With a highly trained staff, we’ll get your outstanding receivables into your hands as quickly as possible.

Bad Debt Recovery

A simple, yet effective solution to your debt recovery challenges.

Denials Management

CMC offers best-in-class denials management services.

Services
Our Leadership

At Credit Management Company (CMC), our leadership team is committed to delivering exceptional client service through experience, integrity, and accountability. Their expertise shapes our strategy, strengthens our partnerships, and drives continuous innovation across every area of our organization.

We believe strong relationships are built on accessibility, collaboration, and open communication. Our leadership team remains actively engaged with our clients, ensuring responsive support, thoughtful guidance, and a hands-on approach to every partnership.

For decades, CMC has earned the trust of healthcare organizations by listening first, acting with purpose, and delivering measurable results. That commitment continues to guide everything we do as we help our clients improve financial performance while protecting the patient experience.

Joel Square

Joel McKiernan

President
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Robin Square

Robin Prince

Vice President of Operations
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Ryan Square

Ryan Hassen

Director of Training and Compliance
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Connie Square

Connie Wade

Director of Client Services
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Heather Sqaure

Heather Kepple

Director of Early Out Client Services
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Tessa Sqaure

Tessa King

Director of Marketing and Client Success
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