Quickly recover outstanding receivables with our debt recovery and alert notification services.
Since 1966, Credit Management Company (CMC) has been delivering outstanding results to clients across multiple financial industries. Our services are designed to provide a cost-effective method of turning receivables into cash as quickly as possible. We assist our financial service clients with debt recovery programs for Signature Loans, VISA Accounts, Debit Accounts, Negative Checking Accounts and Vehicle Repossessions. Our industry specific agents are well versed in financial collections and adhere to the FDCPA and Gramm-Leach-Bliley Act guidelines. In addition to our well-trained ACA certified staff, we utilize sophisticated technology to assure above average collection results and a communication platform that keeps our partners informed of our progress.
If you would like to learn more about our financial services, read below.
Since 1966, CMC has been partnering with credit unions within the financial industry. Consider outsourcing non-performing notes to CMC, a highly reputable external agency. We are licensed and bonded, with no incidences of violation and can work with you to establish good business practices that both protect your credit union members from defaulted assets, uphold customer service standards, and preserve your reputation within the community.
With many banks maintaining a tight hold on their cash assets, companies are finding it difficult to get the funds they need to keep their businesses successful and growing. Small firms, of course, struggle most, but organizations of all sizes are feeling the pinch. Receivables based financing may provide a solution. Banks review balance sheets when deciding to make loans or extend lines of credit. It is important to have as small an amount of old receivables as possible, while at the same time extending credit to new and existing customers to fuel growth. By implementing a policy of collecting early and regularly through a neutral third party, companies keep their customer relationships and their books healthy while improving their credit worthiness.
In a highly competitive market with so many consumer choices, it's important to keep a fair balance between customer satisfaction and company profits. We have helped large investment institutions collect on outstanding accounts while maintaining a positive community image. In addition, our mass notification tool helps keep your customers informed about changes in service so there aren't unhappy customer calls that your team needs to field.
Debt Recovery Services
Our Debt Recovery division is responsible for collecting outstanding debt and reduces the time and frustration clients spend on delinquency. Our staff is comprised of highly trained, experienced, ACA certified agents. We strictly abide by a code of ethics and remain in compliance with all industry guidelines and regulations.
Because industry knowledge is extremely important and impacts dollars collected, we operate separate departments to focus on industry-specific collections. Our approach is also enhanced with the utilization of state-of-the-art dialers, predictive scoring analytics, call campaigns, and a sophisticated account management system.
A combination of letters and phone contact from a third party agency, advanced skip tracing techniques, probability-to-pay scores, and credit bureau reporting assists us with the liquidation of our clients' accounts.
Our client service approach and liquidation results positions us as one of the most sought after agency in the industry. Communication is key to our business relationships and providing a 24/7 secure view of our work through any web browser exhibits our commitment.
Customer Care - Notification Messages
A customized message is created to relay announcements such as event reminders, emergency announcements, and changes in service.