Press Releases

Credit Management Company Celebrates 40 Years of Business in the Pittsburgh Area

Privately owned firm is celebrating their 40 year anniversary this February. Credit Management Company has reached a landmark year that many small and mid-size businesses never get to see. A locally owned and operated collection agency, CMC employs nearly 50 residents of the Pittsburgh area and has a regional sales office located in the Philadelphia area. Early beginnings started in 1966 when Leo Kane decided it was time to run his own agency and build on the concept of listening and responding to each customer’s needs. With management roots in the credit union industry, Kane began targeting this market by offering cash recovery services on outstanding loans and other customer accounts that have become delinquent. Since then CMC has expanded service lines and markets with clients ranging from local universities to waste disposal firms to Pittsburgh’s heavily entrenched medical community.

CMC has maintained success through hiring knowledgeable and experienced employees while staying on top of the technology movement. Services include an automatic phone dialing program that can quickly and efficiently reach a mass customer base for the client, to CMC agent calls to customers that fell behind on payments for services rendered by our clients. The primary objective is to recover monies owed to our clients, but each case is weighed differently depending on circumstances. Dependent upon the situation of the customer or patient, insurance companies are billed properly, payment plans can be set up, or settlement offers are made. CMC will diligently work with the customer or patient to help them avoid a bad credit rating or bankruptcy. Representing some of the largest hospitals in the area, it is important that CMC maintains the positive and caring image of our clients. And because of our advancements in technology all of our clients can view when every letter was mailed, when every discussion took place, and agent notes concerning each account through a web portal connection to our account system. The secure web link protecting the privacy of patients and customers while providing our clients with specific details can be accessed using a password located on our website.

Credit Management Company maintains all regulations are followed in accordance to the Federal Fair Debt Collection Practices Act (FDCPA), Gramm-Leach-Bliley Act, and the Health Insurance Portability Act (HIPAA) while upholding collection practices outlined by the International (ACA), Association of Credit and Collection Professionals.