We are not only proud of our administrative and operational staff, but are extremely proud of the innovative, senior management team that leads CMC.  With well over a century of combined experience, this team has not only defined who CMC is in the industry, but who CMC will become as we move into the future.

Each team member is also always accessible to you, ensuring that you will experience an efficient and managed process.  Open communication and a teamwork approach is a philosophy we engage in.  Listening and responding to our clients is the premise that CMC was built upon, and we guarantee you will find our partnership beneficial and profitable.

Leadership

Mary Lou Muti
President

Mary Lou has been with the organization for over 30 years, acting in the capacities of CFO and Executive Vice President prior to her position as President. Her primary responsibility is overseeing the daily operations and future direction of CMC. In addition she also manages billing, finances, client reports, and information system related matters. She also has the on-going task of assessing new technologies and improvement capabilities. Mary Lou graduated from Butler Community College with an Associates degree in Accounting.

Charles O’Hare
Vice President of Operations

Charlie joined CMC in 1999, and has over 38 years of credit and collection management experience. A vital core team member, his primary responsibility is to oversee all daily operations, desktop compliance and maintenance, telephone automation, and collection department management. In addition, he is responsible for the Call Management Center ensuring constant and functional operation. Charlie graduated from Point Park College with a Bachelor of Science degree.

Pat DiCenzo
Vice President of Sales

Pat is an essential team member of Credit Management Company, and has been with the company for over 15 years. Pat is very active in the sales arena and an active member in several industry associations. She is responsible for managing and directing our sales force and new market and product development. Pat received a B.S. in Science from Ithaca College and completed her post secondary education at Duquesne University.

 

Melissa Zurich
Marketing Director

Melissa joined CMC in 2004 and is responsible for setting the overall marketing strategy of the company which entails brand management, positioning, internal and external communications, marketing information systems, promotions, advertising, collateral development, sponsorships, and marketing research needs.  She received a B.S. in Marketing from Penn State University and attended the University of Houston for her MBA studies.

 
©Copyright 2007 Credit Management Company